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Tailgate Delivery 
As part of the common carrier driver ICC regulations, truck drivers are required only to bring merchandise to the tailgate (end) of their vehicle.  It is then the customers responsibility to remove it from the truck.  If you do not have the personnel or facilities to handle unloading, we suggest one of the listed delivery options below.

Lift Gate Service ($150 per table):
These services may be requested at an additional charge of $150 per table before the shipment leaves our facilities. The driver will assist someone from your business in moving merchandise off the truck into the building.  If there is an elevator available, the driver may also assist in taking the merchandise to any floor above or below the delivery floor.  If no elevator exists, the driver will only assist in bringing the merchandise into the entrance on the ground floor.  If there are steps, additional help will be required if you do not have a loading dock to lower the shipment from the truck to the ground level.  You are also responsible for unpacking, setting in place, and debris removal.

Inside Delivery and Trash Removal ($250 per table):
This service can be requested when you would like your items to be delivered completely unpacked and ready for immediate use.  This service includes the inside delivery (listed above) and the delivery carrier bringing the unpacked and uncrated items into the room of your choice.  It also includes the removal of all boxes, cartons, pallets and packaging.

Important:  When the shipment arrives, we suggest you check your order immediately.  If there is any damage, however small, to the carton, packing material, if pieces are missing, have the driver make notations on the delivery receipt.  Open and inspect all packages/cartons immediately.  We suggest while the driver is present.  Concealed damages discovered after the cartons are opened must be reported within 15 days of receipt of merchandise to the freight company (not us) and inspection requested.  Be sure to retain all packing information on how to report the loss/damage to the freight company and proper procedure for filling

Please call us for special delivery instructions i.e. second floor deliveris at 804-794-1166